https://www.custoplegia.com/ | Personal Data Protection Statement
Last Updated: August 17, 2026
This Privacy Policy describes how your personal information is collected, used, stored, and shared when you visit, interact with, or make a purchase from www.custoplegia.com (the “Site”).
The Site is owned and operated by Fuzhou Jiufeng Zhixuan Technology Co., Ltd. (福州市九丰智选科技有限公司) (referred to herein as “Auvoras”, “we”, “us”, or “our”). For the purposes of the General Data Protection Regulation (GDPR) and other applicable privacy laws, Fuzhou Jiufeng Zhixuan Technology Co., Ltd. acts as the Data Controller responsible for your personal information.
When you visit or use our Site, we collect personal information categorized as follows:
When you browse the Site, we automatically collect information about your device, including:
When you make a purchase or attempt to place an order through the Site, we collect specific information necessary to fulfill your order, including:
If you contact customer support via email at vexaro7284@outlook.com or fill out a inquiry form, we collect your contact details, order reference, and the content of your messages to resolve your query.
We process your personal data in compliance with EU GDPR (Art. 6) and global privacy standards based on the following legal grounds:
We only share your personal data with trusted third-party service providers who assist us in operating our business and servicing your orders:
Because Auvoras operates internationally, your personal information may be transferred to, stored, and processed in countries outside your country of residence (including China, the United States, and logistics hub destinations).
When transferring data outside the European Economic Area (EEA) or UK, we ensure appropriate safeguards are implemented in accordance with GDPR Article 46, such as standard contractual clauses (SCCs) or relying on adequacy decisions.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, tax, or legal reporting obligations.
Order records and transactional data are typically retained for up to 7 years following order completion to satisfy statutory tax and commercial recordkeeping laws, after which data is securely erased or anonymized.
Depending on your geographic location, you hold statutory rights regarding your personal information:
Right to access, rectify, request erasure (“Right to be Forgotten”), restrict processing, data portability, and object to processing.
Right to know what data is collected, right to request deletion, right to correct inaccurate data, and right to opt-out of sharing/sale.
We will never discriminate against you (e.g., deny goods or alter pricing) for exercising your legal privacy rights.
EU residents have the right to lodge a complaint with their national Data Protection Authority (DPA).
To exercise any of your privacy rights or submit a data request, please send an email to vexaro7284@outlook.com. We will respond to your verified request within 30 days.
We use cookies, web beacons, and tag technologies to maintain essential site functionality, analyze traffic, and remember your shopping cart items.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may impact your ability to use certain checkout features of our Site.
Our Site is not intended for individuals under the age of 16 (or 13 in the US). We do not knowingly collect or solicit personal information from children. If you believe a minor has provided us with personal data, please contact us immediately for deletion.
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be published on this page with an updated “Last Updated” timestamp.